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MileIQ

MileIQ Reviews

www.mileiq.com
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MileIQ Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.6 star rating based on 23 customer reviews; 33% would likely recommend MileIQ. Consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • App is useful for taxes and to count miles when it works; see MileIQ reviews for reliability.
  • Expect subscription and auto-renew issues; many request refunds after unwanted charges.
  • Customer service is often unreachable; cancellation can be difficult.

Negative Feedback / Risk Areas

  • Recurring billing problems including double charges and post-cancellation debits.
  • Frequent refund requests and unresolved customer complaints about subscriptions.
  • Poor support access and trouble getting a human on the phone.

Positive Feedback

Reviewers say it is good for taxes and tracking miles and is helpful when the app records drives correctly.

View full overview ›

Media from reviews

MileIQ - Charges
MileIQ - I've been billed twice for the second...MileIQ - I've been billed twice for the second... - Image 2MileIQ - No one ever answered the phoneMileIQ - My account was charged a second payment when I already paidMileIQ - My account was charged a second payment when I already paid - Image 2MileIQ - Refund
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Show reviews that mention
subscription account app phone customer issue service refund customer service money
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Helen W Cmb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Arkansas City, Kansas

Refund

Contacted the company first

The reviewer tried to contact the company before posting this review.

You renewed my subscription without my permission and took an amount twice as high. I no longer need your services.

What's truly concerning, there's no way to contact a human being to discuss my concerns. According to your guidelines, I'm entitled to a full refund.

Preferred solution: Full refund

User's recommendation: Dont use this service

View full review
Jovine A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Youngstown, Ohio

I've been billed twice for the second...

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Contacted the company first

The reviewer tried to contact the company before posting this review.

MileIQ - I've been billed twice for the second...
MileIQ - I've been billed twice for the second... - Image 2
Updated by user Jul 20, 2026

Try until you get results

Original review Jul 05, 2026

I've been billed twice for the second time for 1 subscription sing there have been an increase in value this started happening

Loss:
$30

Preferred solution: Full refund

View full review
Jeanine S Tlp

No one ever answered the phone

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Contacted the company first

The reviewer tried to contact the company before posting this review.

MileIQ - No one ever answered the phone

I ordered my IQ for the trial. After the trial, it billed me, I think, $151 for the year, and I never intended to keep it after the trial.

So I canceled it when I noticed the charges on my bill. Can someone please assist me with getting these charges reversed?

Loss:
$140

Preferred solution: Full refund

User's recommendation: Customers should not have to call Lynn after the trial period. Ends to discontinue the trial. Period. The trial period should stop/be deactivate it once the trial. And and if a customer desires to keep it. Then they should then add their credit card and pay for the service of their choosing not one that is chosen for them because I had no choice in the matter to choose the services that I wanted because I was trying to just use it for the trial.

View full review
LAURIE W Kxd
map-marker Menasha, Wisconsin

Charges

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Contacted the company first

The reviewer tried to contact the company before posting this review.

MileIQ - Charges

I was charged for something I never agreed to, like $148 and change. I'm on disability; I have no money because you guys took this without my knowledge.

I would like a full refund.

Please. Laurie Westover

Loss:
$148

Preferred solution: Full refund

View full review
Richard B Zmp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sumter, South Carolina

My account was charged a second payment when I already paid

Contacted the company first

The reviewer tried to contact the company before posting this review.

MileIQ - My account was charged a second payment when I already paid
MileIQ - My account was charged a second payment when I already paid - Image 2

June 12th I made a payment for this month, and yesterday, the 18th, I was charged again for this month. I would like that payment put back into my Chime account.

Loss:
$13

Preferred solution: Full refund

View full review
Stella B Lxr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Duluth, Georgia

Billing

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Noone pick up the phone. The phone rang and rang but Noone has pick up the phone at all.

I have been trying several times now. Now I have to write this review about no one pick up the phone. Why?

I will like to result the issue and the customer line said 24/7. I don't think anyone is answering the call at all.

Loss:
$130

Preferred solution: Full refund

User's recommendation: No

View full review
Mike H Epz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Piedmont, Missouri

There is no way i can find to contact Mile IQ by phone that i can figure out. I think i messed up my email address when trying to do something on their site but can find no way to make it correct.

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Email account issue; needs fix.
  • - No miles for August 2026.
  • - Tried 45 minutes to call; no phone number; 5-year user.

i think i messed up my email account. i don't know how to fix it.

also, your program shows no miles for august 2026. so far, i have spent about 45 min trying to call mile iq. there seems to be no phone number for mile iq. make it easier for someone to call mile iq.

i have been with mile iq for about 5 years but am about ready to change. i just need a little help.

Pros:
  • Tracks well when it works
Cons:
  • Drops some months and does not show miles driven

Preferred solution: my email address fixed and how to see miles driven for months not shown

User's recommendation: make it easier for someone to call and talk to help at mile IQ

View full review
Robert M Nzl
map-marker Indianapolis, Indiana

Billing

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Contacted the company first

The reviewer tried to contact the company before posting this review.

This has an automatic subscription feature that I do not want or like. I feel that they should contact me for just automatically renewing it, causing my checking account to go negative. I'm not happy about that, and the bank charged me $32 extra.

Loss:
$179
Pros:
  • Keep good track of mileage
Cons:
  • Charged on a subscription basis that i do not like or want

Preferred solution: Full refund

User's recommendation: Don’t subscribe one year at a time is what you want

View full review
Todd E Dxl
map-marker Port Saint Joe, Florida

Billing issue

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Been trying to cancel for 2 years, haven’t used MileIQ and am still being billed. I want a call from a human being, not a computer, to get this resolved immediately.

417-872-****. My company switched to Motus, and I no longer use this.

I have 2 years of bills that I have not been using. Today would be a great day to take care of this.

Loss:
$130

Preferred solution: Cancel my subscription once and for all, tried twice still getting billed

User's recommendation: We’ll see

View full review
Mike H Epz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Piedmont, Missouri

Cannot contact Mile IQ

I have spent about 1.15 hours trying to contact mile iq. the phone number they list sends you to a company that wants to charge you $9.99 just to give you Mile IQ phone number.

Then we go around in circles answering the same questions over and over trying to solve my issue

View full review
Ayomide Inc
map-marker Rocklin, California

Refund

Contacted the company first

The reviewer tried to contact the company before posting this review.

MileIQ - Refund

I was not authorized any charges. On May 25 it was canceled immediately after I found out how much it is.

User's recommendation: Not recommended due to unauthorized charges

View full review
Steve F Xpi
map-marker Tampa, Florida

Installbeing charged twice a month front tire

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Contacted the company first

The reviewer tried to contact the company before posting this review.

I have two withdrawals for mileage this month and last month. So I am questioning why it takes two payments to have my Miles IQ activated.

Loss:
$13

Preferred solution: A F Ing live person on the phone

User's recommendation: No

View full review
Linda C Zlx
map-marker Savannah, Georgia

Dispute charge. Account was cancelled last year.

Contacted the company first

The reviewer tried to contact the company before posting this review.

You could cancel this account like I requested last year!

I do not work in professional job any longer and my husband has been retired for several years due to health problems. He doesnt drive alone anymore.

I would like for the $139.99 charges be removed from my American Express account. Please handle this!

User's recommendation: Don’t sign up

View full review
Anonymous
map-marker Marysville, Washington

Reinstate my account

I am trying to call because my account was canceled and wanted to reinstate it. Now I have to reopen a new account and have charged one year prescription's.

My previous account is paid till May 2027.

I would like to know if I get reimburse for what paid.

Can you please contact me back. .

View full review
Anonymous
map-marker Grand Forks, North Dakota

Billing

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Charged for services not used. Used one after noon and never again and then charged $139.94 for a one time use during the free period. I need my account credited back for services where I deleted the application that same day.

View full review
Anonymous
map-marker Grand Forks, North Dakota

Charged for services not being used

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I looked at MileIQ in June to see if the product would work for me. After that I deleted the app but in September I had a charge for over $100 dollars for the application I dont need or want

User's recommendation: No

View full review

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